Privacy Policy
Last updated: 01 October 2026
This Privacy Policy explains how Techsacare Pvt Ltd ("TechsaCare", "we", "us", or "our") collects, uses, and protects personal information when you use our website at https://clinic.techsacare.com and related services for booking and paying for clinic appointments.
1. Who we are
Techsacare Pvt Ltd
Unit 301, Plaza 77, Commercial II, Naval Anchorage, Islamabad, Pakistan
Email: [email protected]
Phone: +92 327 3966337
2. Information we collect
Depending on how you use the site, we may collect:
- Identity and contact details (name, email, phone number)
- Appointment details (clinic/provider, date/time, reason for visit)
- Payment-related information needed to process fees (processed via payment partners; we do not store full card numbers on our servers when a payment gateway is used)
- Technical data such as IP address, browser type, and cookies needed for site operation
3. How we use your information
- To create and manage clinic appointment bookings
- To process payments and send confirmations or receipts
- To respond to support requests and complaints
- To operate, secure, and improve the website
- To meet legal, accounting, and regulatory obligations
4. Payment processors
Payments for clinic appointments may be processed by third-party payment providers (for example, SafePay). Those providers process payment data under their own terms and privacy policies. We receive confirmation of payment status and related transaction references needed for your appointment and records.
5. Sharing of information
We may share personal data with:
- The clinic / healthcare provider fulfilling your appointment
- Payment and infrastructure service providers acting on our instructions
- Authorities when required by applicable law
We do not sell your personal information.
6. Cookies
We use cookies and similar technologies to keep you signed in where applicable, remember preferences, and understand how the site is used. You can control cookies through your browser settings; some features may not work if cookies are disabled.
7. Data retention
We retain appointment and payment-related records for as long as needed to provide the service, resolve disputes, and meet legal retention requirements, then delete or anonymize them where practicable.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or raise a privacy concern, by contacting us at [email protected]or +92 327 3966337 .
9. Security
We use reasonable administrative and technical measures to protect personal data. No method of transmission over the Internet is completely secure; please use strong passwords and keep your login details confidential.
10. Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the website after changes means you accept the updated policy.
11. Contact
For privacy questions: [email protected] · +92 327 3966337 · Unit 301, Plaza 77, Commercial II, Naval Anchorage, Islamabad, Pakistan.